What is the role
As a Customer Analytics Specialist for BITCADET, you’ll help e-commerce
clients better understand their customers and optimize their strategies. By
analyzing customer behavior and segmenting audiences, you’ll provide
insights that drive customer acquisition, retention, and lifetime value. Your
passion for customer-centric thinking and data-driven insights will be
instrumental in shaping our clients’ success.
What to expect
This job is remote. You’ll work with cross-functional international teams and
use advanced analytics tools to generate insights on customer behavior.
You’ll be using:
- SQL, Python, and/or R for data analysis
- Data visualization tools (e.g., Tableau, Power BI)
- CRM and customer data platforms
- Advanced segmentation and clustering techniques
What we are looking for
- 3+ years of experience in customer analytics, preferably in ecommerce
- Strong proficiency in SQL, Python, or R
- Experience with data visualization tools and CRM platforms
- High School diploma
- Bachelor’s degree or higher in a relevant field
- Strong problem-solving and communication skills
- Passion for understanding customer behavior and driving results
BITCADET was founded on our dedication to both clients and employees. We are a progressive digital consulting company offering people what they really want in their jobs – complex problems coupled with interesting solutions, collaborative in-person and digital learning environments, a dedication towards autonomy with a focus on client satisfaction, and the promise to always keep it interesting. We seek to not just employ people, but to encourage them to grow through their work with us.
Our clients are industry leaders in manufacturing. We’re helping them digitize their processes, bringing them closer to their customers with more efficiency, and better outcomes. We help them solve problems they never thought possible.
What we value
At BITCADET, we place a premium on diversity, inclusion, and equity. We believe the best results are achieved through collaborative approaches from people of a variety backgrounds. We value people who know how to both work on a team and show results.
How to apply
Please submit your resume with a cover letter explaining why you want to work for BITCADET.
Equal Opportunity Employer
BITCADET is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.